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from new technologies, shifting demographics and increased competition. Providence can help those libraries that recognize the need to change but don't know what to do or how to do it.

We have a team of associates who can address the issues of change in a holistic approach, or in a targeted fashion focusing on specific areas e.g. serving “New Americans;” children, teens and families; senior citizens and “boomers”; and streamlining processes such as materials selection, acquisitions, processing, circulation, etc.

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Selecting Providence Associates guarantees desired results! We would not hesitate to work with/hire them again.

Charles M. Brown
Director of Libraries Charlotte
Mecklenburg Library

View our service highlights ( view all )

Building programming and space planning

Whether your requirements include new library construction, building expansion, remodeling or renovation, Providence can help with all aspects of library building projects.

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Library experience

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With a goal of optimizing services for library customers and enhancing the customer experience, Providence consults and advises on both the human, technological and operational aspects of meeting customer needs. 

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Community analysis

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Insuring the best possible Library experience requires every library to know its customers and to engage those customers in any planning related to changes in services and spaces. 

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Strategic planning and visioning


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Providence
 assists libraries with strategic planning using demographic analysis, community needs assessments, and the design and implementation of customer surveys.

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Kim's Latest Blog Entry:

"Refreshovations" and More

Posted: 03/02/2011
Since Rob and I have been talking so much about reinventing libraries and our concept of "refreshovating" (rethinking, restructuring and rejuvenating), I thought it would be fun to post a few good examples of both new spaces and "refreshovated" ones for everyone to check out...
[read more]